Referral rewards for your loyalty program
Give customers a bonus for bringing a friend. Referrals are built into RewardForge: turn them on, choose the bonus, and customers get a link to share.
What are loyalty program referrals?
A referral scheme rewards your existing customers for introducing new ones. Each customer gets their own link. When a friend joins your program through it, the customer who shared it earns the bonus you've set: extra stamps, an extra reward, or both.
Small businesses have always grown by word of mouth. A referral link doesn't change that, but it gives people a nudge to pass your name on, and lets you see it happening.
Every referral shows in your dashboard with its status (pending, completed or expired) and the bonus that was given.
How referrals work
Three steps for your customer.
The customer gets a link
From their loyalty card, the customer opens the referral screen and gets their own link.
They share it
They send it by text, WhatsApp, email or social media. The link opens your program's sign-up page with their referral code already filled in.
They earn the bonus
Once the friend has signed up and started using their card, the customer who shared the link gets the bonus stamps or rewards you chose.
Why run a referral scheme
New customers without ads
Each referral is someone who heard about you from a friend, not from something you paid for.
A thank-you to your regulars
The people most likely to share your link are your regulars. The bonus gives them something back for spreading the word.
You can see it working
Every referral is in your dashboard: how many there are, which are pending or completed, and how many bonus stamps and rewards you've given.
It keeps going
Friends who join through a referral get their own link too, so a good experience can keep being passed on.
Setting it up
Referrals are part of every RewardForge program.
Turn it on
In your program settings, switch on referrals and set the bonus per referral: up to 20 stamps, up to 10 rewards, or a mix of both.
Referral dashboard
See all referrals for the program in one place, with their status and the total bonus stamps and rewards given.
Customer referral screen
Customers get their link from their loyalty card and can copy it or use their phone's share button. They can also see how their referrals are doing.
Automatic checks
The referral code is checked when the friend signs up, and the bonus is added once the referral completes. Nobody has to do anything by hand.
Referral ideas
Coffee shop
"Refer a friend, get 2 bonus stamps"
Regulars text the link to friends. When a friend joins and starts collecting, the regular jumps 2 stamps ahead. On a 10-stamp card, that's a fifth of the way to a free coffee.
Hair salon
"Refer a friend, earn a free treatment"
Set the bonus to 1 reward. When a client's friend joins and comes in for their first appointment, the client gets a free treatment added to their card.
Restaurant
"Bring a friend, get 3 bonus stamps"
Diners share the link after a good meal. On an 8-stamp card, 3 bonus stamps puts them well on the way to a free meal.
Start your referral scheme
Referrals are included. 30 days free, then $26.99 a month.